Who we are

CTI  is an architectural and  furniture solutions dealer and we partner with our clients to execute commercial projects—curating, procuring, delivering, and supporting environments that help people perform. With over 40 years of experience, we have cultivated partnerships with over 500 national and global organizations, helping shape how and where work happens. We combine data-driven insights with design-forward thinking to create spaces that produce measurable business outcomes—where teams can perform at their best.

As a long-standing partner of Haworth, CTI has been recognized with the “Best in Class” award, reflecting strength in customer experience, operational excellence, and overall market performance.

Join a team that is redefining the future of workplace environments through continuous improvement, strong execution, and a clear focus on results.

The opportunity

Reporting to the Vice President of Commercial Sales, we are hiring a Workplace Consultant with a passion for furniture and commercial design to deliver exceptional client experiences through expertise, strategic guidance, and professional service. 

You will act as a trusted advisor, providing complete solutions and superior outcomes across multiple projects and client accounts. With a focus on innovation, responsiveness, and attention to detail, you will ensure every engagement reinforces CTI Working Environments’ reputation for excellence.

If you are looking to leverage your experience to expand your influence, strengthen client relationships, and lead consultative sales initiatives in a collaborative and progressive environment, this is the role to consider.

This is an existing, full-time vacancy, working a minimum of  3 days per week on-site at our Mississauga or Toronto showroom, partner site or client location.

Who you are

You are an experienced, client-focused professional with a passion for workplace solutions, interior design, or contract furniture. You bring a track record of consultative sales success and enjoy building trusted relationships while delivering tailored solutions. You are strategic, resourceful, and confident, with a proven ability to manage complex client engagements from initial consultation through execution.

You bring a positive, entrepreneurial mindset, excellent communication skills, and a proactive approach to problem-solving. You work in a way that reflects CTI’s culture of being inclusive, respectful, and cohesive. You ask questions, encourage others, and contribute to an environment where we share curiosity and learn together. You are motivated to mentor and collaborate with colleagues, eager to stretch beyond your comfort zone, and committed to consistently delivering measurable results and client satisfaction.

What’s in for you

Structured career progression. You will be supported by leadership dedicated to growing the company by growing the strengths of our people, providing access to mentorship, courses, and opportunities that accelerate your career trajectory. With ongoing training, mentorship, and exposure to multi-service client engagements, you will build the skills, knowledge, and credibility to expand your influence and grow into a senior client-facing leadership role. 

A shared mission to do what matters most. We believe in real talk to get to resolutions. We own our work and encourage each other to accomplish great things. This is a place where curiosity and learning together are encouraged, reciprocation is key, and doing what matters most drives us.

Collaborative and knowledge-driven environment. You will work alongside talented teams across design, operations, and project management in both our Mississauga and Toronto showrooms. Our culture prioritizes knowledge sharing, transparent communication, and team collaboration. You will benefit from structured coaching, performance feedback, and access to learning resources to support your professional and personal development.

Meaningful impact. You will contribute directly to creating effective, innovative, and high-performing workplace environments for clients. Your expertise and guidance will shape the client experience from initial consultation through project completion, giving you the satisfaction of seeing tangible results from your work.

Rewards and recognition. Your contributions are directly tied to your success. You will benefit from a competitive compensation package with uncapped commissions that recognizes both individual and team performance. 

What you will do

• Own the end-to-end sales cycle. You will partner with clients to understand their workplace objectives, needs, and constraints, conducting thorough needs analyses to develop tailored solutions. You will deliver persuasive presentations and proposals that showcase your expertise in furniture products, workplace solutions, and integrated services. You will prepare accurate and professional quotes, service contracts, and proposals, coordinating with internal design, operations, and project management teams.

• Lead sales implementation and execution. You will ensure sales orders are complete, accurate, and aligned with client and internal standards, providing all necessary documentation for smooth order processing. You will collaborate with internal teams to support efficient order fulfillment, installation, and delivery. You will maintain active engagement through the lifecycle of each project, identifying risks, resolving issues, and ensuring a seamless experience for clients and internal teams.

• Foster internal and external partnerships. You will act as the single point of contact for clients, providing guidance, solutioning, and ongoing support throughout the lifecycle of every engagement. You will build trust-based, strategic relationships with clients, understanding their business goals and positioning CTI as a long-term partner. You will conduct regular follow-ups to ensure client satisfaction, address challenges, and support ongoing account development. You will advocate for clients internally, ensuring the highest standards of service and delivery are met at every stage.

• Optimize the consultative sales process. You will track key metrics related to sales performance, account growth, and operational efficiency. You will use data to inform decision-making, identify areas for improvement, and recommend process enhancements that drive results. You will participate in ongoing professional development, training, and dealership programs to continuously build expertise and  strengthen your consultative effectiveness.

What you bring

• The experience. You have a proven track record of meeting and exceeding sales quotas, ideally in workplace solutions, contract furniture, or related industries. You have end-to-end experience managing complex sales engagements, including preparing proposals, quotes, and service contracts. You have an understanding of design, product specifications, and office-environment trends, including ergonomics and technology integration. You are proficient in Microsoft Office and can quickly learn new tools, including CRM platforms and sales enablement systems.

• The interpersonal skills. You have exceptional communication skills. You share our belief in real talk and asking questions to obtain and verify detailed requirements. You are highly collaborative and sincerely appreciate diverse ideas and approaches. You can build trust, influence decisions, and work closely across teams. You are happy to jump in wherever and whenever needed, demonstrating a strong service mindset and team-first approach.
• The accountability. You take ownership of your work and seek new opportunities to learn and grow. You are curious, energetic, and driven to perform independently and as part of a team. You are agile, ready to adapt to change as it comes, with the resilience to navigate an evolving sales environment, and committed to doing what matters most.
• The flexibility. You have a valid driver’s license and access to a vehicle. You are willing and able to travel to client sites, meetings, and events as needed.

Why join

At CTI Working Environments, we stay true to our core values every step of the way. 

We believe in being inclusive, where everyone feels welcome and valued. We treat each other with respect, creating a positive and supportive environment where diverse perspectives are encouraged and drive better outcomes. Above all, we work as a cohesive team, knowing that collaboration and unity help us achieve our best results, especially in complex, fast-paced environments where alignment is critical. 

Our Executive Team is committed to supporting our top-calibre professionals, and together we build lasting relationships for long-term success, career growth, and meaningful impact. 

Our values shape how we work every day. We encourage curiosity, share insights, and foster continuous learning. We believe in "Real Talk" to find the best solutions, taking responsibility and truly "owning it" in everything we do, empowering individuals to contribute ideas and drive meaningful change. We learn from experience, celebrate success, and stay focused on what matters mosT, ensuring alignment, accountability, and results.

We live by C.A.R.E.—Caring, Asking questions, Reciprocating, and Encouraging, embedding these behaviours into how we collaborate, communicate, and deliver every day. At the core of it all, we prioritize "we" over "I" because we know that together, we can achieve so much more, creating a sense of belonging and shared purpose across the organization.

If you want to be part of a value-driven culture that embraces leadership, knowledge, innovation, and integrity, and where your growth is intentionally supported and recognized, join us.

Compensation:

The salary range for this role is $70,000-$120,000 CAD annually, depending on the commission structure. Compensation is thoughtfully determined based on your experience, skill set, and alignment with our internal compensation framework. We are always happy to answer questions about compensation throughout the hiring process.

What you can expect from the interview process:

• A virtual interview with a Talent Advisor discussing your interest in the role, the team’s culture and your experience. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview.
• An online Calliper assessment.
• An in-person panel interview with representatives from multiple teams and different levels of the organization.
• A 15-minute meeting with the company President, followed by an interview with the Vice President of Commercial Sales to discuss the Caliper assessment results and further explore how your strengths and goals align with the role and the organization.

Apply now.

Diversity, equity and inclusion are critical components at CTI Working Environments.We encourage applications from all qualified applicants, including women, persons with disabilities, Black, Indigenous, and People of Colour (BIPOC), people from the Lesbian, Gay, Bisexual, Transgender, Transsexual, Queer, Questioning, Two-Spirit, Intersex, Asexual + (LGBTQ2SIA+) community, and other equity-seeking groups.

CTI Working Environments is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act ('AODA'). If you require accommodation, please notify our HR team.

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